Customer Reviews
Yes, we make your jollies jollier. But we also pride ourselves on our top-class customer service. We’re here to make it as easy as possible for you to jet off on holiday. Getting you to the beach in just a few clicks. So, whether it’s phone calls, flight bookings, holiday amendments or our hotel descriptions – we want to know your thoughts! Why? ‘Cause our aim is to make you guys happier.
Reasons to book with On the Beach…
Book with confidence
Our flight-inclusive package holidays are financially protected with ATOL
Over 1.5 million
happy customers book with us every year
Pay in instalments
& spread the holiday cost up to four weeks before you fly
24/7 in-resort support
from our UK call centre
We use the review sites TrustPilot and Feefo to collect honest feedback from our customers, and use it to see what's working well and what we can do to make our customers happier. But don't just take our word for it! Take a look below at some of the reviews left by people who have booked their beach break through On the Beach!
Kathleen Bristot:
Amazing experience, I had a problem with my flight and they gave me all support! Quickly answer, easy to manage the booking! we loved! Thank you very much
Read full reviewVanessa Marshall:
Absolutely love on the beach. I have booked with them for years & always had a great service from them. Always easy to use the website & book our holiday plus extras...
Read full reviewSharon P:
We have booked with On the Beach for many years and always had fabulous holidays at great prices. Never met anyone on holiday who paid less but several times encountered people who paid a lot more...
Read full reviewMr Philip John:
Always a great experience booking with On the Beach, easy to use and spoilt for choice with the booking documents available and accessible anytime.
Read full reviewDarrell Tyson:
Used On the Beach to book and arrange our holiday since 2015. Never had any problems. Searching and booking is easy and straightforward
Read full reviewEmma Berry:
Great service, this is the third holiday we have booked with On The Beach and we will now only use this company...
Read full reviewLisa Lowe:
Cheap holidays. Easy to find what you want and excellent availability. I’ll book again once my April holiday is over with. Thank you On the Beach.
Read full reviewShannon Vardigans:
Amazing! Really helpful company! Quick reply with any questions, give you all the information and have some amazing deals!!
Read full reviewKaren:
Used On The Beach several times. If you can travel light with no hold luggage you can pick up some fantastic low-price getaways...
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Trusted Customer:
Everything went smoothly, We had a great time in Malta thanks to on the beach which made our booking experience very easy. I will definitely use it again in the future as the service was really good.
Read full reviewTrusted Customer:
From start to finish everything went perfectly. Kept up to date with transfers etc . Whole process was easy and enjoyable. Have already recommended On the beach and will definitely book with you again... thank you for helping us have a great holiday
Read full reviewTrusted Customer:
We always use On The Beach for our holidays. The descriptions of the resorts are spot on, the pricing is good, paying by instalment is excellent and hassle free and the range of holidays is first rate.
Read full reviewStacey Newton:
The hotel we stayed in was lovely and the staff were friendly and helpful. The flights were good too. This was the first holiday that I had booked online and was happy with the service I got for the price I paid.
Read full reviewNatasha Richards:
I have been using on the beach since 2015 and would continue to do so for as long as they exist. When looking for a perfect holiday they make it easy to filter exactly what you want and being able to break down your holiday payments is a much appreciated feature.
Read full reviewDavid Brampton:
Great place to book a holiday and take payment when it’s all sorted really recommend on the beach will be booking with them again cheers.
Read full reviewChristine Alexander Mirfin:
It was a great price and very smooth. Loved the email reminder for payment and the flexible to pay in instalments.
Read full reviewPaul Gooding:
The service was brilliant. The hotel was everything we imagined and more, exactly how On The Beach portrayed it to be. The process was very easy when booking the all inclusive holiday...
Read full reviewAdrian Radford:
I love the way it will find a holiday that suits your budget, with the facilities that are important without specifying any country. It's consistently cheaper than any other site, everything was perfect. On The Beach is my go to website for booking holidays.
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